Privacy Policy

Last Updated: November 12, 2026

1. Introduction

Welcome to ZELVARUNO.

At ZELVARUNO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit zelvaruno.com, make a purchase, contact our customer support team, or otherwise interact with our website.

By using our website, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable privacy laws and your rights under those laws.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

2.1 Personal and Contact Information

This may include:

• Full name.

• Email address.

• Shipping address.

• Billing address.

• Telephone number, if provided.

2.2 Order and Transaction Information

When you make a purchase, we may collect information relating to:

• Products purchased.

• Order history.

• Transaction details.

• Payment status.

• Shipping and delivery information.

• Refunds, returns, and customer service requests.

Payment card information is generally processed by our payment providers through the checkout process. We do not ask customers to send full payment card numbers or passwords through email or customer support communications.

2.3 Technical and Device Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device information.

• Operating system.

• Website usage information.

• Pages visited and interactions with our website.

• Approximate location derived from IP address.

2.4 Communication Information

We may collect information you voluntarily provide when contacting customer support, submitting inquiries, or communicating with us about an order.

2.5 Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, analyze website performance, and support advertising or marketing activities where permitted.

3. How We Use Your Information

We may use personal information for the following purposes:

• To process and fulfill customer orders.

• To arrange shipping and delivery.

• To send order confirmations and shipping updates.

• To respond to customer inquiries.

• To process returns, exchanges, and refunds.

• To improve website functionality and customer experience.

• To understand website traffic and performance.

• To detect and prevent fraud or unauthorized activities.

• To maintain website security.

• To comply with legal and regulatory obligations.

• To send promotional communications where permitted by law and where required consent has been obtained.

4. How We Share Your Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our store and provide our services.

These providers may include:

4.1 E-commerce and Hosting Providers

We use Shopify to operate our online store, host our website, and support shopping and checkout functions.

4.2 Payment Processors

Payment information may be shared with payment processors, financial institutions, and other payment service providers to authorize and process transactions.

4.3 Shipping and Fulfillment Providers

We may share relevant contact and delivery information with shipping carriers and fulfillment partners to deliver your orders.

4.4 Analytics and Marketing Providers

Where applicable, we may work with analytics and advertising service providers to understand website performance, measure marketing effectiveness, and support promotional activities.

4.5 Legal and Regulatory Authorities

We may disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, or business operations.

We do not sell personal information in exchange for monetary payment. However, certain disclosures involving advertising or analytics technologies may be considered a sale or sharing of personal information under some privacy laws. Where applicable, you may exercise your opt-out rights through our Your Privacy Choices page.

5. Cookies and Similar Technologies

Cookies are small data files stored on your device when you visit a website.

We may use cookies and similar technologies for the following purposes:

• Essential website functionality.

• Shopping cart and checkout operations.

• Remembering customer preferences.

• Website analytics and performance measurement.

• Advertising and marketing activities where permitted.

You may be able to manage certain cookie preferences through your browser settings or available website privacy controls.

Please note that disabling essential cookies may affect some website features.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods may depend on:

• The nature of the information.

• The purpose for which it was collected.

• Order and transaction requirements.

• Customer service needs.

• Legal, accounting, and regulatory obligations.

• Fraud prevention and dispute resolution requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website operates on Shopify's e-commerce platform, which provides security features to support online store operations.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage customers to use secure internet connections, trusted devices, and up-to-date browsers when shopping online.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of certain personal information.

• The right to obtain a copy of certain personal information.

• The right to request restrictions on certain processing activities.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain targeted advertising activities.

• The right to opt out of certain sales or sharing of personal information where applicable.

• The right to appeal certain privacy-related decisions where applicable.

These rights are subject to applicable legal requirements and exceptions.

To exercise your rights, please contact us using the contact details provided below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. International Data Transfers

Your personal information may be processed or stored in countries other than the country where you reside.

These countries may have different data protection laws.

Where required by applicable law, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms.

These third parties operate independently and may have their own privacy policies and practices.

We encourage you to review their privacy policies before providing personal information.

ZELVARUNO is not responsible for the privacy practices of third-party websites beyond our reasonable control.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.

Store Name: ZELVARUNO

Website: https://zelvaruno.com

Customer Support Email: service@zelvaruno.com

We will review your inquiry and respond within a reasonable period in accordance with applicable law.

Thank you for trusting ZELVARUNO with your personal information.