Terms and Conditions

Last Updated: November 12, 2026

Welcome to ZELVARUNO. These Terms and Conditions govern your access to and use of zelvaruno.com, including browsing our website and purchasing products through our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions and the policies referenced herein.

Please read these Terms carefully before using our website.

1. General Information

This website is operated under the ZELVARUNO brand.

Store Name: ZELVARUNO

Website: https://zelvaruno.com

Operating Company: Shenzhen Anchuanxin Technology Co., Ltd.

Customer Support Email: service@zelvaruno.com

Throughout these Terms, the words "we," "us," and "our" refer to ZELVARUNO and its operating company. The words "you" and "your" refer to website visitors and customers.

2. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these Terms, please discontinue using our website.

Your continued use of our website following the publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

3. Eligibility and Account Information

You must have the legal capacity to enter into a binding agreement under the laws applicable to you to make purchases through our website.

If you create an account or provide information during checkout, you agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

4. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability information displayed on our website are accurate.

However, actual product appearance may vary slightly due to:

• Screen and display settings.

• Lighting conditions.

• Manufacturing variations.

• Differences in product presentation.

We do not guarantee that every product image will appear exactly the same on every device.

Product availability may change without notice.

We reserve the right to correct errors, update product information, discontinue products, or modify product availability where necessary.

5. Pricing and Taxes

All product prices are displayed on our website in the applicable currency.

Shipping charges, applicable taxes, discounts, and the final order total will be displayed during checkout before payment is submitted.

Prices may change from time to time. Any price changes will not affect an order that has already been accepted, except where correction of an obvious pricing error is legally permitted.

Customers may be responsible for applicable customs duties, import taxes, or other charges depending on their destination and applicable law.

6. Orders and Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products.

You may receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including situations involving:

• Suspected fraudulent transactions.

• Payment authorization failures.

• Incorrect pricing or product information.

• Product availability limitations.

• Unauthorized resale activity.

• Legal or regulatory restrictions.

If an order is canceled after payment has been collected, an appropriate refund will be arranged.

7. Payment Terms

Payment must be successfully authorized through an available payment method before an order can be processed.

Available payment methods are displayed during checkout and may vary depending on your location and the payment services available.

You represent that you are authorized to use the payment method submitted with your order.

We reserve the right to request additional verification where reasonably necessary to prevent fraud or unauthorized transactions.

8. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Available shipping methods, shipping charges, and estimated delivery times are displayed during checkout where applicable.

Delivery estimates are not guaranteed dates and may be affected by carrier operations, customs procedures, weather conditions, and other circumstances beyond our reasonable control.

Please ensure that your shipping information is accurate and complete when placing an order.

9. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return Policy.

Eligible returns must satisfy the applicable return requirements.

Please contact our customer support team before sending any product back.

Nothing in these Terms is intended to limit mandatory consumer rights or remedies available under applicable law.

10. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions, eligibility requirements, expiration dates, and product exclusions.

Unless expressly stated otherwise:

• Discount codes must be applied before checkout is completed.

• Promotional offers cannot be exchanged for cash.

• Certain promotions may not be combined.

• Expired or invalid discount codes cannot be applied.

• Discounts cannot be applied retroactively to completed orders.

We reserve the right to modify or discontinue promotional offers as permitted by applicable law.

11. Intellectual Property

All content available on zelvaruno.com, including text, logos, graphics, photographs, product images, designs, layouts, and other materials, is owned by or licensed to ZELVARUNO or its respective rights holders.

These materials are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by law.

12. Prohibited Activities

You agree not to use our website for unlawful or unauthorized purposes.

Prohibited activities include:

• Violating applicable laws or regulations.

• Attempting to interfere with website security or functionality.

• Uploading malicious code or harmful materials.

• Attempting unauthorized access to our systems.

• Submitting fraudulent orders or payment information.

• Collecting website content through unauthorized automated methods.

• Infringing intellectual property or privacy rights.

• Misrepresenting your identity or affiliation.

We reserve the right to restrict access or take appropriate action where reasonably necessary to protect our website, customers, and business operations.

13. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, shipping carriers, or other external services.

These services are independently operated and may be governed by their own terms and privacy policies.

We do not control third-party services and are not responsible for their content, availability, or practices beyond our reasonable control.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate website information and reliable website functionality.

However, we do not guarantee uninterrupted access or that all website content will always be free from errors or technical issues.

Nothing in this section excludes any warranties or consumer protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, ZELVARUNO shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited under applicable law, including mandatory consumer rights.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses and reasonable costs arising directly from your unlawful use of our website or your violation of these Terms, including infringement of third-party rights.

This provision does not apply where such responsibility cannot legally be imposed.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy for additional information.

18. Governing Law

These Terms shall be interpreted in accordance with applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws of their place of residence.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business practices, website services, or legal requirements.

Updated Terms will be published on this page with a revised Last Updated date.

We encourage customers to review this page periodically.

20. Contact Information

If you have questions about these Terms and Conditions, please contact us.

Store Name: ZELVARUNO

Operating Company: Shenzhen Anchuanxin Technology Co., Ltd.

Website: https://zelvaruno.com

Customer Support Email: service@zelvaruno.com

Thank you for shopping with ZELVARUNO.